Amanda Zaddock

The Client Experience Roadmap™ is your step-by-step blueprint to go from overwhelmed and unprepared to confident and fully equipped—delivering exceptional, 5-star client experiences from the first meeting to post-closing day. Proven, repeatable, and referral-worthy—every single time.

Ready to Deliver Exceptional Client Experiences That Build a Thriving Repeat and Referral Business?


This isn’t roulette—it’s real estate.


There’s too much at stake to leave things to chance. Your clients deserve better—and so do you. The Client Experience Roadmap™ gives you a proven, step-by-step process so you never have to rely on memory, sticky notes, or guesswork again.


✨ You’ll feel clear, confident, and in control from start to finish—and your clients will feel it too.


❌    Unprepared—unsure of where to begin or how to guide clients

❌Confused—overwhelmed by the complexities of real estate transactions

❌ Embarrassed—worried you don’t know how to do the job or confidently explain the process to clients

❌     Frustrated—lacking a clear plan or process to rely on

This is where most new agents get stuck. Without proper guidance, the real estate industry can feel like a lonely, and uphill battle. But it doesn’t {and shouldn’t!} have to be this way.

Real estate success isn’t just about closing deals; it’s about creating unforgettable experiences that clients rave about.

Right now, you may feel:


✅ Throw away the post-its—no more relying on scattered notes or guesswork

✅ Gain the knowledge and clarity you need to confidently navigate the under-contract process from start to finish

✅ Have a clear, repeatable process for every step of the client experience

✅ Deliver exceptional service that leads to glowing reviews and repeat business ✨
 
I believe EVERY agent deserves access to comprehensive, high-quality training that sets them up for success from the very start. That’s why I’m sharing our brokerage’s proven internal training program with agents everywhere—no matter what state you’re in or which brokerage you belong to.


NOW IMAGINE...

The Expedite Your Expertise™ program is thoughtfully designed and divided into three transformative courses, with Step 2 being the Client Experience Roadmap™—a 55+ lesson course packed with:
 


✨ Resources to streamline your workflow
✨ Step-by-step processes for every stage of the client journey
✨ Proven systems and templates
✨ Scripts to help you confidently communicate at every touchpoint
 

This course equips you to deliver repeatable, 5-star client experiences every time! Because EVERY agent deserves the tools to succeed—and now, they’re at your fingertips.
 

Ready to have a clear, step-by-step process for delivering exceptional client experiences? The Client Experience Roadmap™ was built for you if you’re ready to feel confident, knowledgeable, and fully equipped to guide your clients—creating 5-star experiences that lead to success and referrals!

If you could wave a magic wand and instantly gain 10 years of experience, proven step-by-step systems, and streamlined processes—would you? 

The real estate transaction is far too important to leave anything to chance. Missing or forgetting even small details can derail a deal or leave clients feeling disappointed. That’s why I’ve spent over 8 years refining our client experience process to ensure nothing slips through the cracks.

Skip the frustrating “figure it out on your own” struggle. I’ve done the hard work, made the mistakes, and refined the process so you don’t have to. Your shortcut to confidence, clarity, and success starts here. 

When Clients Feel Confident in You, They Leave 5-Star Reviews—And  Refer Their Friends and Family.

Our signature Client Experience Process has led to hundreds of glowing 5-star reviews—aND NOW YOU CAN CREATE THE SAME RESULTS.

By following this proven framework, you’ll be able to create raving client reviews like these:

🖥️ This course delivers the essential training, knowledge, and step-by-step framework to create exceptional client experiences—without spending years figuring it out on your own! 🚀



"Signing up for Agent Annie was the best thing I could have done! 

When I started real estate I was just thrown in with no training- it was sink or swim. These courses were very educational, easy to watch, and full of information. I felt like I was in a personalized classroom with Amanda. She does a wonderful job and any realtor just starting out or looking for more guidance this is the place to go. I strongly recommend her programs!"

When I started real estate I was just thrown in with no training- it was sink or swim. These courses were very educational, easy to watch, and full of information. I felt like I was in a personalized classroom with Amanda. She does a wonderful job and any realtor just starting out or looking for more guidance this is the place to go. I strongly recommend her programs!"

LOVE NOTES FROM OUR AGENTS

- Allison

"Your course is a life saver for new agents like me!  I’m so glad I signed up and I haven’t even finished the first course yet." 

LOVE NOTES FROM OUR AGENTS

- Crystal

After I got my license, I realized that what they taught in school was just the beginning.

Her training is very well thought out and covered all the things we would actually be doing everyday. If it wasn't for Amanda's training I would not have been half as successful as I was in my real estate career. I was skeptical about real estate at first, but Amanda provided all the knowledge and support I needed to give me the confidence to make the jump into real estate

Her training is very well thought out and covered all the things we would actually be doing everyday. If it wasn't for Amanda's training I would not have been half as successful as I was in my real estate career. I was skeptical about real estate at first, but Amanda provided all the knowledge and support I needed to give me the confidence to make the jump into real estate

LOVE NOTES FROM OUR AGENTS

- Kolby

She has a detailed step-by-step process and resource for EVERYTHING. Game changer!

I've been with Amanda since I was first licensed 5 years ago and without her, I can't imagine how long it would have taken me to learn this job on my own! There is so much to it- and you have NO IDEA when first starting. Real estate school is just the beginning! Her training is comprehensive, and she has a detailed step by step process and resource for EVERYTHING. Game changer!

I've been with Amanda since I was first licensed 5 years ago and without her, I can't imagine how long it would have taken me to learn this job on my own! There is so much to it- and you have NO IDEA when first starting. Real estate school is just the beginning! Her training is comprehensive, and she has a detailed step by step process and resource for EVERYTHING. Game changer!

LOVE NOTES FROM OUR AGENTS

- Nicole

ABUNDANCE MINDSET  // SOUL-LED // AUTHENTICITY  // MASTERY // FREEDOM // ABUNDANCE  MINDSET // SOUL-LED // ABUNDANCE MINDSET // SOUL-LED // AUTHENTICITY // MASTERY // FREEDOM // ABUNDANCE MINDSET // SOUL-LED // 

Explore What’s Inside the Course

✅ Mindset Magic: Build the mental resilience and positivity you need to thrive

✅ Lead Generation & Building Relationships: Master strategies to attract and nurture leads while building relationships for a thriving referral-based business

✅ Buyer Consultations & Showings: Learn how to prepare for consultations, schedule showings, and confidently guide buyers to finding the property for them

✅ Listing Appointments & Consultations: Prepare standout CMAs, listing presentations, and marketing strategies to win listings

✅ Offers & Negotiations: Gain step-by-step guidance for writing, negotiating, and handling offers like a pro

✅ Under Contract to Closing: Follow detailed task checklists to seamlessly manage the transaction process for both buyers and sellers, with each task thoroughly explained to ensure you have a solid understanding

✅ Post-Closing Relationships: Build lifelong relationships to drive repeat and referral business with confidence!

The Client Experience Roadmap™ includes 55+ lessons, covering:


For a fraction of just *one* commission check you'll gain instant access to over $12,000 worth of expert-led training, real-world resources, and ongoing support—because I believe every agent deserves comprehensive, high-quality training from the very beginning. No more figuring it out alone. No more wasted time or guesswork.

 In just 4 weeks, you’ll gain what took me 10 years to master—proven processes, transaction checklists, client systems, and the confidence to launch your career the right way. 💯

✨ This is your shortcut to expertise, confidence, and consistent closings.

The Client Experience Roadmap course is valued at $1,197—but it’s included inside The 4-Week Agent Bootcamp—your all-access pass to the complete Agent Annie program, packed with over $12,000 worth of expert training, tools, and support to help you launch your business with confidence.

Empowering You to Expedite Your Success

Real estate has the power to change your life 💯—I know because it completely transformed mine.


Thankfully, I joined an incredible brokerage and sold 29 homes in my very first full year. 

Two years later, just as I got married, we moved to a small town with a population of 6,000—where I knew almost no one. Fueled by determination (and a lot of hard work), I opened my own brokerage, driven by a vision to create something special: a company known for exceptional client experiences and a comprehensive training program for new agents.

That vision is now a reality! Today, we’re one of the top brokerages in NW Wyoming, with two office locations, $180MM in brokered sales experience, HUNDREDS of 5-star client reviews, and a passion for helping new agents succeed.

Now, I’d love to help YOU 🚀

With the right training, guidance, and support, you can build a thriving real estate career. Let’s make it happen together 🔥

When I passed my real estate exam, I felt unstoppable—ready to conquer the world! But that excitement quickly turned into uncertainty. Where do I begin? How do I actually do this?

Prepared to thrive in real estate

Feeling lost →

Equipped with a solid foundation to build your career

 Unsure where to start → 

Clear and confident in your role

Overwhelmed and uncertain → 

This isn’t just about learning—it’s about transforming from “brand new” to building a foundation for long-term success.

 Imagine how it will feel when you go from:

Say goodbye to feeling lost and having to figure it all out on your own, and say hello to feeling knowledgeable, equipped, and confident as you begin your new career!

With 55+ comprehensive lessons, The Client Experience Roadmap™ is thoughtfully organized into easy-to-follow modules, designed to guide you from the initial client consultation all the way through post-closing day tasks! It provides the clear direction and strong foundation you need to confidently launch your new career and succeed in real estate.


YOU GET ALL OF THIS INSTANTLY:

Module 1: Welcome to The Client Experience Roadmap™ ✨

Start your journey with the right mindset and tools

✅ Welcome to The Client Experience Roadmap™: Meet your guide and get inspired!
✅ How to Navigate This Course: Maximize your learning experience to hit the ground running.
✅ Course Resources: Access all the tools and guides you’ll need along the way.
💡 Mindset Magic: Develop the mental resilience and positivity to thrive in your real estate career.

Module 2: Buyer | Lead Generation & Relationship Building ✨

Attract the right clients and build lasting connections

✅ Building Relationships 101: Cultivate meaningful relationships that turn into business.
✅ Marketing Fundamentals: Learn strategies to position yourself as the agent of choice.
✅ Relationship Nurturing: Turn one-time clients into lifelong referral partners.

Module 3: Buyer | Buyer Agency and Showing Homes 🏠

Confidently guide buyers through the home-buying journey

✅ Preparing for Buyer Consultations: Learn what to review and how to set expectations.
✅ Scheduling & Conducting Showings: Ensure a seamless experience for your buyers.
✅ Showing Etiquette & Lockboxes: Master the professionalism needed to make a great impression.
✅ Special Situations: Navigate FSBO properties and brokerage-listed homes with ease.

Module 4: Buyer | Offers & Negotiations 🤝

Handle offers with confidence and professionalism for both buyers and sellers

✅ Writing & Presenting Offers: Step-by-step guidance for every detail.
✅ Negotiation Tips: Advocate for your clients and secure the best outcomes.
✅ Handling Multiple-Offer Scenarios: Confidently manage competitive situations.
✅ Rejection or Fallout Management: Learn how to close out a deal when things don’t go as planned.

Module 5: Buyer | The Under Contract to Closing Process 🗂️

Manage every transaction with precision and clarity

✅ Task Checklist for Buyers: Follow a detailed step-by-step guide to ensure every aspect of the transaction is covered.
✅ Property Inspections: Confidently guide clients through the inspection process and address any concerns.
✅ Appraisals 101: Learn how to understand, explain, and utilize appraisal reports effectively.
✅ Title & Escrow Companies 101: Break down the role of title and escrow companies to provide clarity for your clients.
✅ Understanding Title Commitments: Gain the ability to read and interpret title commitments with confidence.
✅ Closing Day Expectations: Prepare your clients for a smooth and successful closing day.
✅ Detailed Explanations for Each Task: Develop a clear understanding of every step to ensure nothing slips through the cracks.

Module 6: Buyer | Post-Closing Relationships 🤝

Turn one-time clients into lifelong referral partners

✅ Building Lifelong Relationships: Keep the connection alive with thoughtful follow-ups.
✅ Generating Referrals: Leverage happy clients to grow your business.

Module 7: Seller | Lead Generation & Relationship Building 🏘️

Master strategies to attract and engage seller clients

✅ Finding Seller Leads: Proven techniques to bring in new business.
✅ Relationship-Building Techniques: Earn trust and loyalty from potential sellers.

Module 8: Seller | Listing Appointments, Agreements & Showings 📋

Win over sellers with standout presentations and strategies

✅ Initial Listing Appointment Preparation: Conduct thorough property previews to prepare for success.
✅ Creating a CMA: Master the art of crafting a comparative market analysis that sets you apart.
✅ New Listing/Seller Consultations: Build trust and set clear expectations to secure listings.
✅ Marketing Your Listings: Implement strategies to showcase properties effectively and attract top-dollar offers.
✅ Scheduling Showings: Manage showings seamlessly and gather valuable feedback to keep clients informed.

Module 9: Seller | Offers & Negotiations

Handle offers with confidence and professionalism to secure the best outcomes for sellers

✅ The Offer Process: Step-by-step guidance from offer receipt to acceptance.
✅ Multiple Offer Situations: Learn strategies to navigate competitive scenarios and advocate for your client.
✅ Reverse Offers: Understand how to present and negotiate offers initiated by the seller.
✅ Negotiation Mastery: Hone your skills to effectively represent your client’s interests.
✅ Closing Out a File: Manage rejected offers or deals that fall through with professionalism.

Module 10: Seller | Under Contract to Closing Process

Streamline the transaction process to ensure a smooth experience for sellers

✅ Task Checklist for Sellers: Follow a clear, step-by-step guide to manage every aspect of the process.
✅ Property Inspections: Guide sellers through the inspection process with confidence.
✅ Appraisals 101: Explain the appraisal process and handle potential issues with ease.
✅ Title & Escrow Companies 101: Help sellers understand title commitments and escrow procedures.
✅ Closing Day Expectations: Prepare your clients for a seamless and successful closing.

Module 11: Seller | Post-Closing Relationships

Build trust and loyalty to turn one-time clients into lifelong referral partners

✅ Task Checklist for Post-Closing: Ensure every detail is handled to maintain a professional impression.
✅ Building Lifelong Relationships: Implement strategies to nurture relationships beyond the transaction.
✅ Generating Referrals: Leverage satisfied clients to grow your repeat and referral business.

25+ Resources + Editable Templates Included:

General Resources:

  • Checklists & Zipforms Templates Guide
  • Relationship Database Spreadsheet
  • Post-inspections Postcard Template
  • Inspectors & Trade Services List
  • Agent Annie’s Appraisal Spreadsheet & Cover Page

Buyer Experience Resources:

  • Buyer Guide
  • Vacant Land Purchase for New Build Considerations
  • Buyer Email Templates
  • Initial Consultation & Onboarding Docs Checklist
  • Initial Buyer Consultation Appointment Sheet
  • Client Onboarding Task Checklist
  • Offer Preparation & Review Guide
  • Deal File Docs Checklist & Offer Summary
  • Commission Agreement Verbiage
  • Offer Optimization: Boosting Your Chances of Offer Acceptance
  • Under Contract to Post-Closing Task Checklist
  • {Double Sided} Under Contract to Post-Closing Task Checklist

Seller Experience Resources:

  • Seller Guide
  • Seller Email Templates
  • Initial Consultation & Onboarding Docs Checklist
  • Initial Seller Consultation Appointment Sheet
  • Client Onboarding Task Checklist
  • Offer Preparation & Review Guide
  • Deal File Docs Checklist and Offer Summary
  • Multiple Offer Comparison Spreadsheet
  • Under Contract to Post-Closing Task Checklist
  • {Double Sided} Under Contract to Post-Closing Task Checklist
  • Courtesy Move-out Cleaning Checklist
 
What Makes This Program Unique? 🌟

✨ Practical: Real-world tools and actionable steps you can implement immediately.
✨ Comprehensive: Covering every aspect of the client experience for buyers and sellers.
✨ Supportive: You’re not alone—ask questions and receive guidance every step of the way.

By the time you finish, you’ll feel confident, knowledgeable, and fully equipped to deliver exceptional client experiences that lead to glowing 5-star reviews and a thriving referral-based business! 🚀

For a fraction of just one commission check, you’ll gain $12,000+ worth of expert training, proven systems, and plug-and-play templates developed from over 600 transactions—eliminating years of trial and error, avoiding costly mistakes, and unlocking a step-by-step roadmap for success.

No more sink-or-swim. This is the launchpad you need (and deserve)—with clear direction, real-world tools, and unwavering support to build a 6-figure business and change your life in the most incredible ways.

You’ll unlock full access to the
4-Week Agent Bootcamp—

30 days of COMPREHENSIVE training, strategy, and support to help you expedite your success.



It’s everything you need to become the agent your clients rave about—in just 4 weeks.

ENROLL TODAY AND

ABUNDANCE MINDSET  // SOUL-LED // AUTHENTICITY  // MASTERY // FREEDOM // ABUNDANCE  MINDSET // SOUL-LED // ABUNDANCE MINDSET // SOUL-LED // AUTHENTICITY // MASTERY // FREEDOM // ABUNDANCE MINDSET // SOUL-LED // 

HERE'S WHAT YOU'LL UNLOCK INSTANTLY:

3 SIGNATURE MASTERY COURSES: THE FOUNDATIONAL TRAINING VAULT, THE CLIENT EXPERIENCE ROADMAP, AND CONTRACT CONFIDENCE
(VALUED AT OVER $2,699)

🎁 BONUS LIVE WORKSHOP: The Magnetic Agent™
(VALUED AT $297)

EXTENSIVE RESOURCE + TEMPLATE LIBRARY (75+ included), plus THE AGENT TRAINING BIBLE
(VALUED at $697)

BONUS: 4 Weekly, Live VIDEO Q&A Calls WITH AMANDA
(recorded if you can’t make it!) 

BONUS: exclusive student community and support from amanda to answer your questions and guide you in real time (VALUEd at $8,000)

A DECADE OF KNOWLEDGE AND EXPERIENCE CONDENSED INTO A STEP BY STEP BLUEPRINT TO BECOME AN EXCELLENT REAL ESTATE AGENT
(value: priceless) 

GET INSTANT ACCESS TODAY, AND KEEP IT FOR LIFE!

Are You Wondering If This Is The Perfect Fit For You?

* You’re a new real estate agent in the US
* You’re ambitious and motivated to succeed
* You want to avoid learning the hard way and having to figure it all out by yourself
* You are driven to be an excellent agent
* You value education and strive to offer top notch advice to your clients

If you fall into ANY of the categories above, Agent Annie has been crafted just for you!

This is for you if:

enroll now

IF YOU'RE READY TO feel...


✨ Prepared—with a clear, step-by-step process to confidently guide clients through every stage

✨ Knowledgeable—fully understanding the complexities of real estate transactions and able to explain them with ease

✨ Confident—feeling assured in your abilities and ready to handle any situation that comes your way

✨ And Empowered—with formal training and the tools you need to deliver exceptional client experiences


Be Equipped. Be Confident.
Take Control of Your Future. 

Then I’d love to see you inside The Client Experience Roadmap™! This isn’t just a course—by the time you finish, you won’t just feel prepared—you’ll be equipped, confident, and ready to deliver exceptional client experiences that drive your success. 💯